Consumer Rights
Date of publication:
Kcell JSC
Registered office: 51 Alimzhanov Street, Almaty, Kazakhstan
Kcell/activ Call Centre:
• 3030 – free
• 116 – free
• +7 701 000 30 30 – free even if your balance is zero, negative, or when roaming
You can also:
• Contact the official consumer protection authority
• Explore organisations for out-of-court dispute resolution
Consumers may approach these organisations or the courts to safeguard their rights.